Customer Support • Warranty Inquiries
Support Hub & Warranty Services
Choose a support option below to register your newly purchased EV charger or submit a technical inspection request for issues with your wallbox unit or installation under warranty.
Register Product
Register your EV charger or installation package by uploading your proof of purchase to activate official AMTECH EV warranty protection.
- Official warranty activation & verification
- Upload purchase receipt (Photo or PDF document)
- Secure cloud storage document backup
Call for Inspection Under Warranty
Dedicated assistance for customers encountering technical issues with their EV wallbox unit or installation workmanship performed by AMTECH EV.
- Automatic warranty eligibility check via receipt number
- Direct upload of photo and/or video evidence
- Prompt response within 1 to 2 business days
Service Response Standard (SLA) & Terms
Our Customer Service team responds within 1 to 2 business days. All warranty coverages follow our official terms.